If you need to contact Giving Kitchen to review personal information collected and request corrections and/or to inform Giving Kitchen that you do not wish to have your information shared outside the organization, please email us or call 404-254-1227.
INFORMATION WE COLLECT
Donation or Purchase Information. When you donate, register, or bid on items from our website, we collect personal information you provide, such as your name, address, telephone number, email address, shipping address, transaction history and payment information. If you dedicate your donation through a memorial or honor donation and request a memorial or honor donation notice be sent, or send a gift to someone, we will collect the recipient’s information, including the recipient’s name, address, telephone number, and email address. We may also collect additional information about you from other sources related to Giving Kitchen, such as a community partner fundraiser, and combine it with information you voluntarily provide to us.
Email Address. We collect and store your email address if you contact us directly via email or if you provide your email address to us through our website. If you opt out of future messaging, we will store your name and email address for the purpose of maintaining a “do not contact” list.
Survey Information. We may occasionally conduct voluntary surveys on our website. If you choose to take one of our voluntary surveys, we may collect information related to you and your responses.
Technical Information. Our website collects information such as the visitor’s domain name, site traffic patterns, server usage statistics, and device and operating system information. We may use cookies or similar technology to collect such information for advertising and other purposes.
HOW WE USE + SHARE INFORMATION
We may use the information you provide for any lawful purpose, including the following:
- To communicate with you, including to share information about services you have requested, to request donations, or to inform you of promotional offers that may be of interest;
- To process your donations and orders, including to notify you of your order status, provide a receipt, and ship your products;
- To improve and personalize our website, including to improve and personalize the performance, content, and layout of our web pages;
- To help us engage with persons who may wish to donate to Giving Kitchen;
- To protect the rights of Giving Kitchen or others;
- To comply with the law and to maintain the security of our sites; and/or
- As otherwise disclosed at the time of collection or use.
We do not rent, share or sell your personal information to outside marketers. We may share personal information with service providers, such as marketing firms, print, shipping and/or fulfillment vendors, technology providers, and credit card processors, which may use or disclose the information solely to perform services on our behalf or to comply with the law. We may share your information when required by law, including pursuant to a subpoena, court order, governmental inquiry, or other legal process or as necessary to protect our rights, users, donors and services. We may share information that has been de-identified or aggregated, or any other technical information, without limitation.
We care about the security of your transactions and apply commercially reasonable practices and technologies to safeguard your information. We employ appropriate security protocols internally and externally to help protect your personally identifiable information from unauthorized access by users inside and outside the organization. Within the organization, we limit access to sensitive information to restricted staff and enable secure masking efforts (eg. no access to credit card numbers beyond the last four digits). While we strive to protect your information and enable reasonable security practices, no method of transmission over the Internet, or method of electronic storage, is absolutely guaranteed.
We use industry standard safeguards to protect personal information. We protect the personal information of our clients, donors, and subscribers using a variety of measures such as encryption, access controls, training, procedural safeguards, and network firewalls to help prevent unauthorized access to, and improper use of, personally identifiable information. When collecting donations, we work with reputable payment processors that also use encryption and other appropriate security measures to protect personal information.